Spacra Privacy Policy

Effective Date: January 14, 2025

At Spacra.com, we are committed to protecting the privacy of our users in accordance with applicable Nigerian laws, including the Nigeria Data Protection Regulation (NDPR). This Privacy Policy explains how we collect, use, store, and share your personal information when you use our platform, which connects customers with salons, barbers, therapists, massage vendors, and other service providers.

If you have any questions or concerns about this Privacy Policy, please contact us at support@spacra.com or call us at +2349056963124.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide directly to us when using our services. This may include:

  • Name
  • Email address
  • Phone number
  • Physical address (if required for delivery of services)
  • Payment information (e.g., credit/debit card details)

1.2 Service-Specific Information

When booking services through Spacra, we may collect additional information such as:

  • Preferred service type (e.g., haircut, massage, therapy)
  • Preferred vendor location
  • Appointment dates and times
  • Special requests or notes for the service provider

1.3 Automatically Collected Information

We automatically collect certain information when you interact with our platform, including:

  • IP address
  • Device information (e.g., device type, operating system, browser type)
  • Usage data (e.g., pages visited, time spent on the site/app)
  • Geolocation data (with your consent, to help find nearby service providers)

1.4 Third-Party Sources

We may receive information about you from third-party sources, such as social media platforms if you choose to log in using your social media credentials.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To facilitate bookings and transactions between you and service providers.
  • To communicate with you regarding your appointments, promotions, and updates.
  • To improve our platform and enhance your user experience.
  • To personalize content and recommendations based on your preferences.
  • To detect and prevent fraud or unauthorized activities.
  • To comply with legal obligations and resolve disputes.

3. Sharing of Your Information

3.1 With Service Providers

We share your information with the service providers (e.g., salons, barbers, therapists) who will be delivering the services you book. This includes your name, contact details, appointment details, and any special requests.

3.2 With Third-Party Partners

We may partner with third-party companies to provide certain services, such as payment processing, analytics, and marketing. These partners are contractually obligated to protect your information.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government request in Nigeria, or if we believe it is necessary to protect our rights, property, or safety.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of Spacra, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights Under NDPR

As a resident of Nigeria, you have certain rights under the Nigeria Data Protection Regulation (NDPR), including:

5.1 Right to Access

You have the right to access your personal data held by us. You can request a copy of your data by contacting us at support@spacra.com.

5.2 Right to Correction

You can request corrections to inaccurate or incomplete personal data. Please contact us to update your information.

5.3 Right to Object

You can object to the processing of your personal data for direct marketing purposes. To opt-out of promotional communications, follow the unsubscribe instructions in our emails or contact us directly.

5.4 Right to Erasure

You can request the deletion of your personal data in certain circumstances. Please note that we may retain some data for legal or operational reasons.

5.5 Right to Lodge a Complaint

If you believe your data protection rights have been violated, you can lodge a complaint with the Nigeria Data Protection Bureau (NDPB).

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can manage your cookie preferences in your browser settings. For more information, see our Cookie Policy.

7. Children’s Privacy

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of material changes via email or within the app.

9. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at:

  • Email: support@spacra.com
  • Phone: +2349056963124
  • Address: [Insert Physical Address in Nigeria Here]

By using Spacra.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.

This Privacy Policy was last updated on January 14, 2025, and complies with the Nigeria Data Protection Regulation (NDPR).